Duration and Delivery • The initial orientation program is typically conducted over a two ‑ day period for full ‑ time staff and may be adjusted for part ‑ time or contract workers. • Delivery is accomplished through a combination of live presentations, interactive workshops, online training modules (delivered via our secure HR portal), and facility tours. • The program is evaluated through post ‑ orientation surveys where new hires provide feedback, and the HR department reviews training efficacy, making improvements as needed. c. Ongoing In ‑ Service Training Program Ongoing In ‑ Service Training ensures that staff remain updated with current practices, regulatory changes, and evolving clinical competencies. It also facilitates continuous professional development and serves as a platform for sharing best practices and learning from past experiences. In ‑ Service Training Objectives • Reinforce knowledge and skills acquired during initial orientation and extend learning to advanced topics. • Maintain high levels of clinical competency and operational proficiency in line with updates to regulations, technological advancements, and best practices. • Ensure that each staff member completes a minimum number of annual training hours as mandated by regulatory authorities and internal policies. • Provide targeted refresher courses for topics such as medication administration, emergency response, patient documentation, and specific service delivery protocols. • Foster a collaborative learning environment where feedback and data from audits, incident reports, and client evaluations are integrated into training modules. Components of Ongoing In ‑ Service Training 1. Regular Training Modules and Workshops: – Topic-Based Workshops: Sessions on medication management, behavioral intervention techniques, crisis intervention, person-centered planning, and documentation practices. – Regulatory Updates: Dedicated sessions whenever there are changes in the CAC Waiver, TennCare policies, or state and federal guidelines. – Technology and System Updates: Training on new digital tools, updates to the electronic health records system, and cybersecurity practices for PHI.
2.
Annual Refresher Courses:
Waiver Consulting Group © 2025 | 208
Powered by FlippingBook