SAMPLE POLICY WORK

a. Executive Leadership ..................................................................................................................... 120 b. Program Directors and Service Managers ........................................................................... 120 c. Direct Support Professionals and Clinical Staff ................................................................. 120 d. Support Coordinators and Case Managers ......................................................................... 121 e. IT, Records Management, and Compliance Teams ....................................................... 121 XX. PROCEDURAL GUIDANCE AND ACCESS TO SERVICES ...................................... 121 XXI. INTEGRATION OF COVERED SERVICES WITH OVERALL OPERATIONAL PROCESSES ............................................................................................................................................... 123 XXII. REGULATORY AND COMPLIANCE PROVISIONS ..................................................... 123 XXIII, SUMMARY AND ONGOING PROCESS IMPROVEMENT ...................................... 124 XXIV. INDIVIDUAL SUPPORT PLAN (ISP) DEVELOPMENT ............................................ 125 a. Purpose and Rationale .................................................................................................................. 125 b. Person-Centered Planning Process ........................................................................................ 126 c. Comprehensive Assessment Procedures ............................................................................ 128 d. Developing the Individual Support Plan (ISP) .................................................................... 129 e. Ensuring Medical Necessity and Regulatory Alignment ................................................ 131 f. Roles and Responsibilities for ISP Development .............................................................. 132 g. Step-by-Step Procedural Guidance for ISP Development ........................................... 134 h. Regulatory References and Compliance Integration ...................................................... 136 i. Interdepartmental Coordination and Communication ...................................................... 137 j. Roles, Responsibilities, and Accountability ........................................................................... 137 k. Periodic Reviews and Continuous Improvement Mechanisms .................................. 139 l. Integration with Regulatory Standards .................................................................................... 140 m. Best Practices for Implementation .......................................................................................... 140 n. Summary of the ISP Development Process ........................................................................ 141 o. Future Directions and Continuous Improvement .............................................................. 141 XXV. SERVICE IMPLEMENTATION ............................................................................................... 142 a. Overview of Service Implementation Procedures ............................................................ 143 b. Detailed Implementation Procedures by Service Category ......................................... 144 c. Staff Training and Competency Requirements .................................................................. 166 d. Documentation Standards and Communication Protocols .......................................... 168 e. Protocols for Service-Related Issues and Emergencies ............................................... 169 f. Interdepartmental Coordination and Continuous Improvement .................................. 170 g. Summary of Implementation Best Practices ....................................................................... 171