SAMPLE POLICY WORK

determine their support needs. This includes comprehensive evaluations that capture the client’s skills, challenges, and personal goals. Clients may contribute through direct interviews, self-report questionnaires, and interactive planning sessions. Collaborative Plan Development: ISPs are developed collaboratively with the individual, their family, direct support professionals, and where appropriate, external advocates. The planning process is designed not only to reflect clinical assessments but also to honor the individual’s personal choices. Regular Review and Adaptation: ISPs are “living documents” that are reviewed periodically— at a minimum, every six months. Such reviews ensure that any changes in the client’s needs or circumstances are promptly addressed, making the plan truly dynamic and responsive. Empowerment through Information: Clients receive ongoing education regarding their rights and the planning process. This includes clear, accessible explanations of their service options, the roles of various care providers, and the rationale behind each aspect of their ISP. Support for Self ‑ Advocacy: The agency provides training and resources that empower clients to advocate for themselves. Client empowerment initiatives help individuals voice their preferences, request modifications in their care plans, and actively participate in decision ‑ making processes.

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Choice of Services and Providers At Simpl Care Services LLC, we affirm that each individual has the right to choose the services they receive and — where feasible — the service providers involved in their care. In recognition of this right, our policy ensures that clients are provided with a range of options and that their choices are respected throughout the service planning and delivery processes.

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Informed Choice: Clients are provided with clear, comprehensive information regarding available services. This includes details about service options, provider qualifications, potential benefits and limitations, and any relevant cost considerations. Flexible Service Models: Individuals have the right to choose from various care settings — be it residential supports, day services, independent living supports, or specialized therapies — depending on their needs and preferences. Provider Selection: To the extent allowed by regulatory guidelines and funding limitations, clients have the right to select, change, or negotiate service providers. This may include

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