SAMPLE POLICY WORK

• Empowerment and Autonomy: We believe that every individual has the right to actively participate in the planning and implementation of their services. Encouraging involvement in care planning not only enhances trust but also contributes to better health outcomes. • Client Dignity: Respect for individual dignity is critical in establishing trust and fostering a supportive environment. We strive to ensure that every client feels heard, valued, and protected from all forms of exploitation or neglect. • Informed Decision-Making: Clients must receive timely, accessible, and understandable information about their rights, services, and available choices. This empowers them to make informed decisions and exercise personal control over their care. • Legal and Regulatory Compliance: Our processes are designed to adhere strictly to the Tennessee CAC Waiver, TennCare guidelines, and other relevant state and federal regulations. This ensures that our service delivery is not only ethically sound but also fully compliant with all legal obligations. • Quality Improvement: Ongoing review and feedback put in place a dynamic system whereby incidents related to the violation of individual rights are not only documented but analyzed and used as catalysts for improved service standards and policies. b. Scope and Applicability This policy applies to all individuals receiving services from Simpl Care Services LLC, regardless of their care setting or service type. It is relevant to every staff member, from executive leadership and clinical personnel to direct support professionals and administrative staff, ensuring that every aspect of our operations upholds these individual rights. The policy is also applicable to contractors, consultants, and any external partners involved in the service delivery process. All service recipients — clients with intellectual and developmental disabilities and those requiring additional support — are entitled to these rights. External regulatory bodies, such as TennCare representatives, auditors, and community partners, may reference this document as a definitive statement of our operational commitment to preserving individual rights.

c. Detailed Policy Statements Person ‑ Centered Planning

Individuals have the inherent right to be active participants in the creation, implementation, and ongoing revision of their Individual Support Plans (ISPs). Person ‑ centered planning is designed to place the unique preferences, aspirations, and needs of the client at the forefront of service planning. To uphold this right, Simpl Care Services LLC commits to:

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Full Participation in Evaluation: Every client is given the opportunity to participate in initial assessments that