• Team Leadership: Recruit, train, and supervise care service staff, fostering a culture of continuous improvement and ethical practice. • Incident Management: Oversee incident reporting mechanisms and quality assurance audits to ensure that any deviations from established policies are addressed promptly. • Operational Coordination: Collaborate with other department heads to integrate care strategies across administrative and operational functions. • Regulatory Updates: Stay informed on changes to state and federal regulations and implement necessary policy amendments accordingly. • Communication and Reporting: Facilitate regular team briefings and ensure that care service teams are updated on any operational or regulatory changes.
Technology Development: Hidden Mountain Data
Purpose: The role of Technology Development is to design, implement, and maintain information systems and digital platforms that support streamlined operations, data accuracy, and effective communication within the agency. Policy Statement: Hidden Mountain Data provides the technological backbone for Simpl Care Services LLC, ensuring that digital communications, data repositories, and software applications used across the agency are secure, compliant, and efficient. This function supports various departments by enhancing operational transparency and facilitating remote collaboration. Scope: This function impacts all agency staff who rely on digital platforms for communication, data storage, record keeping, and operational processes. Effective technology solutions are essential for maintaining compliance with regulatory documentation requirements and overall operational effectiveness.
Roles and Responsibilities:
• Systems Management: Oversee the development, implementation, and maintenance of IT systems that support day-to-day operations across various departments. • Data Security: Implement and manage data protection protocols to ensure that all sensitive information is handled in accordance with HIPAA, state licensing regulations, and CAC Waiver requirements. • Technical Support: Provide ongoing support for staff, ensuring timely resolution of technology-related issues and continuous access to updated digital platforms. • Integration and Innovation: Lead the integration of new technologies to improve operational efficiencies, enhance communication channels, and support data-driven decision-making.
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