SAMPLE POLICY WORK

– Communicate quality goals and performance data to all staff and external stakeholders.

Quality Improvement (QI) Committee • Composition:

– Comprised of representatives from clinical, administrative, direct support, IT, HR, and compliance teams. • Responsibilities: – Oversee the implementation and monitoring of all QI initiatives. – Coordinate data collection and analysis efforts, review incident reports, and manage feedback processes. – Develop and approve corrective action plans from root cause analyses. • Key Actions:

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Participate in monthly QI review meetings.

– Generate and disseminate QI dashboards and reports. – Facilitate interdepartmental communications and ensure that all QI initiatives are aligned with established KPIs and regulatory requirements.

Department Heads and Supervisors • Responsibilities:

– Ensure that their teams adhere to all quality improvement standards and actively participate in QI activities. – Provide frontline insights and assist with the collection of performance and operational data. • Key Actions: – Monitor staff performance and service delivery as part of regular supervision. – Implement approved QI interventions within their departments. – Report progress and challenges during interdepartmental QI review meetings.

Frontline Staff and Direct Support Professionals • Responsibilities:

– Adhere strictly to standard operating procedures, report any deviations, and actively contribute to quality improvement through feedback. • Key Actions: – Utilize standardized documentation and incident reporting tools. – Participate in QI training sessions, drills, and feedback surveys. – Proactively implement corrective actions as guided by supervisory staff.