SAMPLE POLICY WORK

development, including targeted training, specific coaching, or additional responsibilities. – Copies of evaluation forms and revised development plans are included in the employee’s digital personnel file. 4. Follow-Up Action Plans: – For employees receiving unsatisfactory evaluations, a Performance Improvement Plan (PIP) is developed outlining specific, measurable goals, support interventions, and timelines for achieving improvements. – The PIP is reviewed with the employee at regular intervals (e.g., monthly) until performance meets established standards. Supervisors and Direct Managers: • Interpret and apply evaluation criteria consistently; document and communicate feedback clearly. • Collaborate with employees during review meetings to set realistic goals and monitor progress. • Human Resources: • Oversee the fairness and uniformity of the evaluation process; maintain evaluation records in the centralized HR system. • Provide training materials and resources regarding performance management; ensure that evaluations adhere to legal and ethical standards. • Employees: • Participate actively in their evaluations; provide honest self ‑ assessments and take ownership of their professional development. • Quality Assurance Teams: • Periodically audit evaluation reports and PIPs to identify trends and recommend broader organizational improvements. Evaluation Responsibilities • d. Disciplinary Procedures A fair and transparent disciplinary process is integral to maintaining high standards of performance and accountability. Our progressive disciplinary procedures provide a framework for addressing performance issues or policy violations consistently and equitably.

Disciplinary Process Framework

Purpose: To ensure that performance issues are addressed in a structured, progressive manner that promotes correction and improvement while safeguarding employee rights. The process is designed to be fair and non-discriminatory and includes clearly defined steps for addressing minor infractions through to serious or repeated violations.