SAMPLE POLICY WORK

Responsible Party

Task

Frequency

Verification Method

calendar

Department

email notifications

Conduct orientation sessions for all new hires Deliver role ‑ specific training sessions Administer CPR/First Aid certification courses Conduct post ‑ training assessments and surveys Track training hours in the Training Management System Conduct periodic refresher trainings and audits Update training modules based on regulatory changes Maintain and backup all training records Review feedback and adjust training content

HR / Department Heads

Ongoing

Attendance records, evaluation forms

Respective Department Heads HR / External Training Providers Training Instructors / HR

As required per role

Training attendance logs, evaluation assessments Certification records, training certificates Digital quizzes, evaluation survey results Automated training logs, monthly reports Audit reports, departmental review logs Revision logs, updated digital training content System backup, version control logs Summary reports from staff feedback, focus group outcomes

Annually

After each session

IT / HR

Ongoing (automated updates)

HR / Quality Assurance Teams

Annually or as needed

HR / Compliance Team

As needed (upon update)

IT and Records Management HR / Department Heads / QA

Daily/Weekly

Quarterly

l. Regulatory References for Staff Training

All training policies are underpinned by the need for compliance with key regulatory and professional guidelines. These include: • Tennessee CAC Waiver (TN.0357.R05.00) Requirements: Ensuring that all service delivery personnel are knowledgeable of the waiver’s provisions.

•

TennCare Provider Guidelines: Offering specific training content relevant to the service areas funded by TennCare and requiring detailed knowledge of service limitations.