SAMPLE POLICY WORK

• Principle: Our core values ensure that each decision and action consistently reinforces person-centered care and community integration. • Requirement: All employees must adhere to these values in their professional conduct, ensuring that decisions reflect the highest standards of ethical and operational excellence.

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Key Values include:

– Respect: Valuing each individual’s inherent dignity and rights, ensuring that care is provided in a respectful and culturally sensitive manner. – Integrity: Upholding the highest standards of honesty and accountability in every action, ensuring that transparency and ethical practices guide all processes. – Compassion: Demonstrating empathy and genuine concern for the well- being of the individuals we serve, prioritizing their unique needs, and delivering care with heartfelt sensitivity. – Community: Fostering inclusive partnerships with local communities to ensure integrated, supportive, and accessible care options. – Accountability: Continuously monitoring and evaluating performance to ensure high-quality outcomes, and taking responsibility for maintaining and improving care standards. – Innovation: Embracing continuous improvement and adopting new methods, technologies, and research-driven practices to enhance service delivery. Scope: The values are applicable to all levels of the organization, impacting every employee, stakeholder, volunteer, and partner. They are embedded in standard operating procedures, performance evaluations, and the overall agency culture.

c. Roles and Responsibilities

To ensure that our Mission, Vision, and Values are not just aspirational statements but operational imperatives, roles and responsibilities are clearly defined:

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Executive Leadership:

– CEO/Executive Director: Responsible for ensuring that the mission, vision, and values are integrated into strategic planning and overall governance. They must communicate these directives regularly to reinforce their importance. – Senior Management: Tasked with crafting department-specific strategies that align with the overall mission and vision, ensuring that values are reflected in everyday practices.

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Department Heads and Supervisors: