SAMPLE POLICY WORK

– Coordinate with external training providers for certification courses and specialized modules.

Department Heads and Supervisors • Responsibilities:

– Ensure that all staff under their supervision attend designated training sessions and complete competency evaluations. – Provide support and mentoring to facilitate practical, on ‑ the ‑ job training. – Assess and document staff performance in training and address improvement areas promptly. – Serve as role models by participating in advanced training and encouraging ongoing professional development. • Key Actions: – Review training assessment results and provide feedback during performance appraisals. – Monitor daily application of training concepts, particularly in critical service areas (e.g., medication administration, behavior support). – Liaise with HR to schedule additional training sessions if gaps or non ‑ compliances are identified. Direct Support Professionals, Clinical Staff, and IT Personnel • Responsibilities: – Actively participate in all mandatory and role ‑ specific trainings. – Document and implement best practices learned during training sessions. – Seek assistance or clarification when training material is unclear, ensuring adherence to protocols. • Key Actions: – Maintain a personal training log and complete required assessments within the allocated timeframe. – Provide immediate feedback on the effectiveness of training sessions to both supervisors and HR. – Engage in peer ‑ to ‑ peer training sessions to share insights and support continuous improvement.

Quality Assurance and Compliance Teams • Responsibilities:

– Monitor adherence to training protocols through regular audits and performance reviews. – Review training records and feedback data to identify trends or recurrent issues.