– Interactive sessions where new hires engage with executive leadership and departmental heads to understand how each role contributes to our overall goals. 2. Organizational Structure and Communication Protocols: – Detailed explanations of the organizational chart and reporting lines. – Training on internal communication tools (e.g., intranet, email systems, digital bulletin boards) and understanding channels for upward and lateral communication.
3.
Policy and Procedure Review:
– A comprehensive walkthrough of the major sections of our Policy and Procedure Manual, including Agency Identification, Compliance, Quality Assurance, Service Delivery, and Emergency Preparedness. – Emphasis on policies specific to the CAC Waiver, including regulatory requirements, service-specific protocols, and incident management guidelines.
4.
Role ‑ Specific Training:
– Customized sessions for direct care staff, clinical personnel, administrative personnel, IT and records management staff. – Host small breakout groups where department ‑ specific procedures are explained and relevant case studies are shared. 5. Legal, Ethical, and Compliance Training: – Overview of Equal Employment Opportunity (EEO) principles, confidentiality requirements (HIPAA), and regulatory mandates that guide our operations. – Training modules provide real ‑ life scenarios and interactive learning modules on safe and compliant practice. 6. Facility Tour and Introduction to Key Resources: – Guided tours of facilities (headquarters, care centers, and operating addresses) highlighting emergency exits, safe zones, storage areas, and IT support desks. – Introduction to physical documentation repositories and digital resources such as the electronic health records system. 7. Onboarding Documentation: – Ensure every new hire receives and reviews a packet containing essential policies, standardized forms, job description templates, and an employee handbook. – Confirmation of understanding through signed acknowledgment forms stored securely in the HR system.
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