SAMPLE POLICY WORK

effectively to the dynamic needs of our clients while upholding our ethical, professional, and legal responsibilities.

Objectives

Our Staff Training objectives include:

• Establishing a highly competent and resilient team that can confidently deliver person ‑ centered care. • Creating a culture of continuous learning where staff are encouraged to update their knowledge in line with the latest clinical practices and regulatory changes. • Ensuring that all employees are familiar with the agency’s structure, policies, and operational procedures from day one. • Providing specialized training modules that focus on key services and regulatory requirements, thereby directly enhancing the quality and safety of client services. • Maintaining meticulous records of all training activities to support both internal accountability and external audits. • Promoting interdepartmental collaboration and communication to foster an environment of shared learning and mutual support. b. Initial Orientation Program The Initial Orientation Program is designed for all new staff to introduce them to Simpl Care Services LLC’s mission, operational protocols, and regulatory environment. This phase is critical in setting the tone for a successful, long-term professional relationship and ensuring immediate familiarity with our core values and service delivery standards. Orientation Objectives • Acclimate new employees to the agency’s mission, vision, and values, and emphasize the importance of person ‑ centered care. • Provide an overview of the organizational structure, roles, and responsibilities. • Introduce agency policies, procedures, and protocols – including those related to the CAC Waiver, TennCare, medication management, and emergency preparedness. • Familiarize new hires with standard operating procedures for documentation, incident reporting, and quality assurance. • Ensure understanding of the performance expectations through clear, role ‑ specific job descriptions and standardized training materials.

Key Components of the Orientation 1. Agency Overview and Mission Briefing:

– A presentation detailing Simpl Care Services LLC’s history, mission, vision, core values, and strategic objectives.