Table of Contents Simpl Care Services Policies Overview ................................................................................................. 13 I. AGENCY IDENTIFICATION ............................................................................................................... 13 a. Purpose and Scope .......................................................................................................................... 13 b. Detailed Policy Statements ........................................................................................................... 14 c. Roles and Responsibilities ............................................................................................................. 15 d. Procedural Guidance ....................................................................................................................... 16 f. Regulatory References and Compliance ................................................................................. 17 g. Implementation Checklist ............................................................................................................... 18 h. Communication and Documentation Standards ................................................................. 18 i. Integration and Continuous Improvement ............................................................................... 19 j. Regulatory Monitoring and Compliance Verification .......................................................... 19 II. MISSION, VISION, AND VALUES ................................................................................................. 20 a. Purpose Statement ........................................................................................................................... 20 b. Detailed Policy Statements ........................................................................................................... 20 c. Roles and Responsibilities ............................................................................................................. 22 d. Procedural Guidance on Implementation ............................................................................... 24 e. Regulatory and Compliance Provisions .................................................................................. 25 f. Implementation Checklist ................................................................................................................ 25 g. Communication and Documentation Standards ................................................................. 26 h. Interdepartmental Coordination and Continuous Improvement ................................... 27 III. ORGANIZATIONAL STRUCTURE ............................................................................................... 28 a. Organization Chart ............................................................................................................................ 28 b. Detailed Roles and Responsibilities ......................................................................................... 28 c. Lines of Authority and Communication .................................................................................... 31 d. Procedural Guidance on Utilizing the Organizational Structure .................................. 32 e. Regulatory References and Compliance Measures ......................................................... 33 f. Implementation Checklist ................................................................................................................ 34 IV. STATEMENT OF COMPLIANCE ................................................................................................. 35 a. Purpose and Commitment ............................................................................................................. 35 b. Detailed Policy Statements and Compliance Guidelines ................................................ 36 c. Roles and Responsibilities ............................................................................................................. 37 d. Procedural Guidance for Maintaining Compliance ............................................................ 38 e. Regulatory Reference Materials and Continuous Improvement ................................. 40
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