SAMPLE POLICY WORK

resolution. Ongoing audits, continuous training, and clear communication channels collectively contribute to a robust medication management system that not only protects client health and fosters trust among stakeholders but also establishes a model of compliance and excellence in service delivery. XXVII. EMERGENCY PREPAREDNESS Emergency preparedness is essential to ensuring the safety of our clients, staff, and visitors during unexpected events. At Simpl Care Services LLC, effective emergency preparedness planning is integrated into every aspect of our operations, from response protocols for natural disasters and medical emergencies to security threats. This section outlines our comprehensive approach to emergency readiness, detailing policies and procedures that ensure timely evacuation, clear and reliable communication, extensive staff training, well-defined roles and responsibilities, and a robust system for continuous improvement and compliance with regulatory requirements. Every emergency preparedness plan included herein is designed to safeguard individuals in our care and

ensure that our agency complies fully with the Tennessee CAC Waiver (TN.0357.R05.00) as well as all relevant state and federal regulations.

a. Purpose and Scope

Purpose Statement The purpose of our Emergency Preparedness policy is to create and maintain a state- of-the-art emergency management system that minimizes risk, protects lives, and maintains service continuity during emergencies. We aim to: • Ensure that every individual, from clients to staff, is safe during emergencies. • Establish clear procedures for responding to natural disasters, medical emergencies, and security threats. • Develop standardized evacuation routes, robust communication protocols, and well- structured staff training programs. • Foster a culture of proactive preparedness and continuous improvement through regular drills and evaluations. • Meet or exceed the regulatory requirements of the Tennessee CAC Waiver (TN.0357.R05.00), TennCare guidelines, and other applicable state and federal mandates. Scope This policy applies to all Simpl Care Services LLC facilities, including our headquarters in Heber City, TN. (where applicable) and our operating locations in Nashville and other service areas. It encompasses every staff member — from executive leadership and care service directors to direct support professionals, administrative personnel, and IT and quality assurance teams. The scope also extends to external stakeholders, regulatory auditors, and service recipients who rely on our emergency adaptability. All types of