SAMPLE POLICY WORK

• Orientations include modules on HIPAA, client safety, and dignity-centered care, with retraining sessions scheduled bi-annually.

Documentation Requirements:

• Daily and weekly logs must be maintained electronically. • Incident reports, schedule adjustments, and client feedback are recorded in real- time. • All modifications in the care plan are version-controlled and archived with audit trails.

Emergency Protocols:

• In the event of a personal emergency (e.g., acute health deterioration or a safety risk), the PCA immediately contacts the Care Coordinator and follows the structured emergency response plan. • Actions taken during the incident must be recorded in an emergency log, and a post- incident review meeting is mandated to adjust the client’s plan if necessary.

ii. Respite Care

Purpose: Respite Care provides temporary relief for primary caregivers by ensuring that clients receive uninterrupted, high-quality care in their absence. This service helps prevent caregiver burnout and supports continuous, quality care through short-term interventions.

Implementation Procedures:

Respite Request and Evaluation:

– Caregivers initiate a respite care request using a standardized form. – An evaluation is conducted to determine the urgency and duration required for respite services. – Confirm that all supporting documentation — medical reports, caregiver feedback, and historical service data — is complete. 2. Scheduling and Authorization: – The Respite Care Coordinator reviews the request and schedules a respite care period, ensuring that service hours remain within pre- approved limits. – A pre- authorization process is completed, documented in the client’s file, and any special instructions are noted. 3. Service Delivery: – During the respite period, a qualified team provides temporarily intensive support, either at the client’s home or within a designated facility.