– All documentation is verified, cross-referenced with historical data (e.g., records from Arlington or Clover Bottom Developmental Centers, or discharge data from the Harold Jordan Center), and stored securely. 3. Service Plan Development: – An individualized service plan is developed collaboratively by the client, support coordinators, and relevant clinicians. – The plan outlines targeted services, service hours, frequency, and any limitations or funding caps applied to the client. – A copy of the service plan is provided to the client and stored electronically. 4. Authorization and Scheduling: – The appropriate level of service is authorized by management and regulatory bodies (e.g., TennCare pre-approval for certain services). – Appointments and regular service deliveries are scheduled via the agency’s integrated digital systems. – Transportation, home supports, and other ancillary services are coordinated concurrently. 5. Service Delivery and Monitoring: – Direct support personnel, therapists, and clinical staff implement the service plan. – Ongoing documentation is maintained, and regular monitoring sessions are scheduled to evaluate the client’s progress. – Feedback loops, including internal audits, parent/guardian input, and client self-assessments, are integrated into the monitoring process. 6. Documentation, Record Keeping, and Regulatory Reporting: – Each service interaction is logged in the centralized electronic record system, with version control, daily logs, and periodic progress reports. – Incident reports and modifications to the service plan are documented and uploaded in accordance with HIPAA and state licensing guidelines. – Regular regulatory reports, including audit outcomes and service utilization logs, are submitted to contrast external requirements.
7. Continuous Review and Quality Assurance:
– Interdepartmental meetings review service outcomes and compliance with regulatory standards. – Ongoing training and process improvement initiatives ensure that all staff are updated on any procedural or regulatory changes. – Annual reviews of all covered services, including targeted audits of service hours and funding allocation, support continuous quality improvement.
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