SAMPLE POLICY WORK

•

Flexible Scheduling: –

Support is offered based on individualized schedules, which can be adjusted to meet the client’s changing needs.

•

Integrated Health Considerations: – Clients receive additional support services such as medication reminders and coordination with healthcare providers. • Cultural and Individual Sensitivity: – Assistance is provided in a respectful and culturally appropriate manner.

Service Limitations and Caps • Hourly Limits: –

Personal Assistance services are usually subject to predefined hourly limits per day or week (for example, 40 – 50 hours per week) based on the individual’s needs and funding availability. Budgetary Caps: – Overall expenditure for personal assistance is governed by client-specific budgets and may include monthly or annual financial caps. • Contingency Limitations: – In emergency situations, there may be temporary increases in service hours, subject to post-event review and approval. •

Roles and Responsibilities • Personal Care Assistants: –

Deliver day-to-day in-home services, ensuring that client needs are met with empathy and professionalism.

•

Supervisors and Care Coordinators: –

Monitor the quality of the services provided, update care plans, and provide ongoing training and support.

•

Direct Support Professionals: – Collaborate with personal care aides to ensure that health and safety protocols are followed. • Quality Assurance Staff: – Conduct periodic audits to ensure that service hours and expenditures do not exceed approved limits. Initial In-Home Assessment: – Assess client needs through a home visit and review of medical records. – Develop and document a personalized care plan. 2. Service Implementation: – Schedule support visits based on the care plan. – Record service hours and any incidents that may require protocol review. 3. Authorization and Review: Procedural Guidance 1.